Refund Policy

Last updated: September 2026

01About us

Vootza is a product owned and operated by Thought Bulb Research and Development LLP, registered in India.

Registered addressHouse No. 88, Pkt C-05, Near C.S DDA Market,
Keshav Puram (North West Delhi), Delhi 110035, India
Support hi@thethoughtbulb.com

02No refund policy

All purchases made on Vootza — including subscription plans and any other paid features — are final and non-refundable.

By completing a purchase on Vootza, you acknowledge and agree that:

  • No refunds will be issued once a payment has been processed.
  • Unused subscription periods are not eligible for refunds or transfers.
  • Cancelling a subscription will stop future billing but will not result in a refund for any amount already charged.

03Exceptions

We may consider refunds only in the following limited circumstances, at our sole discretion:

  • Duplicate charges caused by a technical error on our platform
  • Payment processed but access never granted due to a system failure

To raise such a request, please email hi@thethoughtbulb.com within 7 days of the charge, with your payment receipt and a description of the issue.

04Contact us

For billing queries or disputes, contact us at hi@thethoughtbulb.com. We aim to respond within 2 business days.