Terms & Conditions

Vootza is a product owned and operated by Thought Bulb Research and Development LLP, registered in India.

Supporthi@thethoughtbulb.com

By creating an account, or by using Vootza, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, do not use the platform.

If you are using Vootza for an organisation, you confirm you are allowed to accept these terms on its behalf, and “you” means that organisation. You must be 18 or over to hold an account.

Vootza is a library of ready-to-run icebreakers and energisers for trainers, coaches and facilitators. You open an activity and step through it on your own screen; the room takes part in person or on a video call.

Participants do not join, download anything or create accounts, and Vootza collects nothing from them.

You are responsible for:

• ▸Keeping your password to yourself. Accounts are for one organisation, and sign-in details must not be shared outside it.
• ▸Everything done under your account, including by anyone you let use it
• ▸Anything you upload — your logo, for example — being lawful and yours to use
• ▸Telling us promptly if you think someone else has got into your account

You may run any activity your plan unlocks with your own groups and with your clients, as often as you like, for as long as your plan is active. You may not:

• ▸Resell, sublicense, republish or redistribute the activities, in whole or in part, or present them as your own material
• ▸Copy the library out of the platform in bulk, including by scraping, crawling or automated collection
• ▸Share one account across separate organisations, or sell access to it
• ▸Reverse engineer, decompile or attempt to extract the source of the platform
• ▸Interfere with the platform's security, test it without our written permission, or use it to break the law or harm anyone

Breaking these rules is a serious breach of these terms, and we may suspend or close the account for it.

Access to the full library requires a paid subscription. Prices are in US Dollars (USD), and the price shown at checkout is the total amount charged: no sales tax, VAT or GST is added on top. If we are required to charge tax in your country in future, it will be shown before you pay.

Payments are processed by Stripe. We never see or store your full card details. You confirm you are allowed to use the card or payment method you give us.

• ▸Every new account starts on Warm-Up, free for 10 days from sign-up. No card is needed and nothing is charged.
• ▸During the trial you can unlock 5 activities of your choice. Once an activity is unlocked it cannot be swapped for another.
• ▸When the 10 days end you can no longer start activities. Your account and your picks are kept, and everything opens again as soon as you move to All Access.
• ▸The free trial is available once per organisation. We may withdraw it, or close accounts, where we see it being misused — for example by creating repeat accounts for repeat trials.

• ▸All Access gives your organisation all 108 activities for a year. It is sold as a single payment covering twelve months; there is no monthly plan.
• ▸Your subscription renews automatically twelve months later, and your card is charged the price shown at the time, until you cancel.
• ▸If we change the price, we will tell you by email at least 30 days before it applies to you. The new price takes effect from your next renewal after that notice, and you can cancel before then.
• ▸If a payment fails, we will try again and let you know. If it still cannot be collected, starting new activities is paused until the payment is made, and we may cancel the subscription.
• ▸Invoices for every payment are on your Billing page.

• ▸You can cancel at any time from Billing → Manage subscription. No reason is needed and there is no cancellation fee.
• ▸When you cancel, your subscription stays active until the end of the period you have already paid for. It then stops, and you are not charged again.
• ▸You can undo a cancellation from the same page at any time before the period ends.
• ▸Cancelling does not refund amounts already paid — see the Refund Policy below.

Payments are non-refundable except in the limited cases set out in our Refund Policy, which forms part of these terms. Nothing here removes rights you have under the consumer law of your own country that cannot be given up by agreement.

You keep ownership of anything you upload. By uploading it, you allow us to display it inside the platform so that your sessions can run.

Everything else — the activities, their text, card runs, artwork, software and branding — belongs to Thought Bulb Research and Development LLP. Your subscription is a licence to run them, not a transfer of ownership, and it ends when your subscription does.

If you send us feedback or ideas about Vootza, we may use them without owing you anything for them.

We add, improve and occasionally retire activities. We do not promise that any particular activity will stay available, and a plan is access to the library as it stands from time to time, not to a fixed list.

If we retire something you had unlocked on a capped plan, you may pick another in its place — write to us and we will sort it out.

Many activities ask people to move around a room. Each one carries its own watch-outs, and every activity can be run seated.

You decide whether an activity suits your group, your space and the people in it, including anyone with a health condition, injury or access need. You are responsible for the safety of the room while you run it. Vootza provides the material; the facilitator runs the session.

We work to keep Vootza available and quick, but we do not promise it will be uninterrupted or error-free. We may take it down for maintenance, and we may change or discontinue parts of it.

The platform is provided “as is” and “as available”. To the extent the law allows, we give no warranties of any kind — including that the platform will fit a particular purpose, or that any activity will produce a particular result in your room.

To the maximum extent permitted by law, Thought Bulb Research and Development LLP is not liable for indirect, incidental, special or consequential loss arising from your use of Vootza, including loss of data, revenue, profit, goodwill or business opportunity.

Our total liability for any claim will not exceed the amount you paid us in the 3 months before the claim.

Nothing in these terms limits liability that cannot lawfully be limited, including for death or personal injury caused by our negligence, or for fraud.

You will cover us against claims, losses and reasonable costs arising from your use of Vootza in breach of these terms, from anything you upload, or from a session you ran — including a claim by someone in your room.

We may suspend or close an account that breaks these terms, that is being used unlawfully, or where payment cannot be collected. Where it is reasonable to do so, we will warn you first and give you a chance to put it right.

You may stop using Vootza at any time. On closure, access ends and any unused part of a paid period is not refunded, except as set out in the Refund Policy.

Vootza runs on third-party services: Stripe for payments, Supabase for accounts and data, Vercel for hosting, and an email provider for sign-in messages. Their handling of data is covered in our Privacy Policy.

We may update these terms. If a change materially affects paying customers, we will email you before it takes effect. Continuing to use Vootza after that means you accept the updated terms; if you would rather not, cancel before the change applies.

• ▸These terms, with the Privacy Policy and Refund Policy, are the whole agreement between us about Vootza.
• ▸If any part of them is found unenforceable, the rest still applies.
• ▸Not enforcing a right straight away does not mean we give it up.
• ▸You may not transfer your rights under these terms without our consent; we may transfer ours to a company that takes over this business.
• ▸Neither of us is liable for delays caused by events outside our reasonable control.
• ▸Notices to you go to the email on your account; notices to us go to hi@thethoughtbulb.com.
• ▸Clauses that by their nature should survive — ownership, liability, indemnity and governing law — continue after your account ends.

These terms are governed by the laws of India, and the courts of Delhi, India have exclusive jurisdiction over any dispute. If you are a consumer elsewhere, this does not remove protections you have under the law of the country you live in.

Questions about these terms? Email hi@thethoughtbulb.com. We aim to reply within 2 business days.